A new survey has revealed the UK motorway that is most popular with drivers - or, perhaps, least worst.
Yes, some major roads do inspire something other than frustration from their users. Call it what you will, affection or toleration, but the Strategic Roads User Survey, conducted by the independent watchdog Transport Focus, has found out which motorways and A roads are delivering the goods.
The M5, linking the Midlands with the South West, had the highest overall satisfaction rating of 82%, an improvement of 8% year on year. It received this rating because of a number of factors, including journey time, good traffic flow and a lack of congestion.
Next up it was last year’s winner the M40, with an overall satisfaction rating of just under 82%. The M6 was the least liked motorway, with a satisfaction rating of only 66%.
The A303 was the most popular A road, collecting an overall satisfaction rating of 85%. Drivers in the south of England were not best pleased, however, with the A27 having the lowest rating (59%), followed by the A12.
“England’s motorways and major ‘A’ roads are at the heart of how many of us move around the country. It’s good to see the M5 and M40 perform well,” said Anthony Smith, chief executive of Transport Focus. “As the so-called backbone of Britain, the M6 is a vital route which National Highways must continue to focus on delivering safe, smooth journeys. We’ll continue to keep pushing National Highways to improve these issues.”
The survey is used by the Government’s second Road Investment Strategy to hold National Highways to account for delivering good customer experience.
